--- title: Resident Services at Authentix Kalamazoo description: Everything you need as an Authentix Kalamazoo resident. Access your portal, pay rent and submit maintenance requests online. --- [![Authentix Kalamazoo white (1)](https://www.authentixapartments.com/hs-fs/hubfs/Authentix%20Kalamazoo%20white%20(1).png?width=3049&height=720&name=Authentix%20Kalamazoo%20white%20(1).png "Authentix Kalamazoo white (1)")](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo/) [![Schedule a Tour](https://no-cache.hubspot.com/cta/default/365484/b5d68510-5d2f-4337-80f1-22e39cf0f4d0.png)](https://cta-redirect.hubspot.com/cta/redirect/365484/b5d68510-5d2f-4337-80f1-22e39cf0f4d0) [** ](tel:269-284-3840) ** ** [![Authentix Kalamazoo black (1)](https://www.authentixapartments.com/hs-fs/hubfs/Authentix%20Kalamazoo%20black%20(1).png?width=3049&height=720&name=Authentix%20Kalamazoo%20black%20(1).png "Authentix Kalamazoo black (1)")](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo/) [** ](tel:269-284-3840) ** ** [![Authentix Kalamazoo white (1)](https://www.authentixapartments.com/hs-fs/hubfs/Authentix%20Kalamazoo%20white%20(1).png?width=178&height=42&name=Authentix%20Kalamazoo%20white%20(1).png)](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo)   ** ** [![Schedule a Tour](https://no-cache.hubspot.com/cta/default/365484/b5d68510-5d2f-4337-80f1-22e39cf0f4d0.png)](https://cta-redirect.hubspot.com/cta/redirect/365484/b5d68510-5d2f-4337-80f1-22e39cf0f4d0) [![Contact Us](https://no-cache.hubspot.com/cta/default/365484/0d41a7c7-78ea-45cf-b3df-d8deaffd7a1e.png)](https://cta-redirect.hubspot.com/cta/redirect/365484/0d41a7c7-78ea-45cf-b3df-d8deaffd7a1e) ![woman_relaxing_on_couch_with_arms_behind_head](https://www.authentixapartments.com/hs-fs/hubfs/2020-Authentix/images/woman_relaxing_on_couch_with_arms_behind_head.jpg?width=1920&height=1080&name=woman_relaxing_on_couch_with_arms_behind_head.jpg "woman_relaxing_on_couch_with_arms_behind_head") # Resident Services ## Authentix Kalamazoo Resident Services The Authentix Kalamazoo management team isn't just onsite, they're a part of your community. Our team members are available 24-7 to take care of your home and community so you can focus on the things that matter most to you.  #### Pay Rent Online Take advantage of convenient online rent payments for your Authentix Kalamazoo apartment from wherever you are. [Pay Rent Online →](https://authentixapartments.activebuilding.com/) #### Maintenance Request We're committed to providing you with excellent customer service. Submit a request and a member of our professional 24-hour maintenance team will be in touch as soon as possible. [Maintenance Request →](https://authentixapartments.activebuilding.com/) #### Contact Authentix Kalamazoo Have a question or comment for your Authentix Kalamazoo team? Contact us now. [Reach Out →](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo/contact-us) ## Our Pledge to You [View Our Authentix Pledge ](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo/resident-services#pledge) As a resident of Authentix Apartments, you can expect: ![Authentix Kalamazoo Living Room (1)](https://www.authentixapartments.com/hubfs/Authentix%20Kalamazoo%20Living%20Room%20(1).jpg) Beautiful, quality interiors, products and finishes. ![woman weights](https://www.authentixapartments.com/hubfs/2020-Authentix/Pledge%20Boxes%20Photos/woman%20weights%20cropped%20(1).jpg) Top-notch amenities for your active lifestyle. ![Authentix Kalamazoo Exterior (4) (1)](https://www.authentixapartments.com/hubfs/Authentix%20Kalamazoo%20Exterior%20(4)%20(1).jpg) Modern apartment homes surrounded by beautiful grounds. ![Clubhouse 2 Photos-56 (1)](https://www.authentixapartments.com/hubfs/Clubhouse%202%20Photos-56%20(1).jpg) Superior and friendly customer service. ![maintenance-team](https://www.authentixapartments.com/hubfs/2020-Authentix/Pledge%20Boxes%20Photos/iStock-929473012%20(2)%20(1).jpg) Friendly and attentive maintenance team. ![pet-friendly-living](https://www.authentixapartments.com/hubfs/2020-Authentix/Pledge%20Boxes%20Photos/iStock-1138812680%20(1).jpg) An unbeatable 5-star living experience. ## ![handshake_icon](https://www.authentixapartments.com/hubfs/2020-Authentix/images/handshake_icon.svg) ## Our Pledge To You #### We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge. - We will be proactive to anticipate your needs and exceed your expectations - We need your feedback (positive and negative) and promise to always listen - We will get to know you as an individual and will treat you with respect - We will earn your trust, and work hard to keep it - If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease* ** Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.* [![Authentix Kalamazoo black (1)](https://www.authentixapartments.com/hs-fs/hubfs/Authentix%20Kalamazoo%20black%20(1).png?width=2000&height=472&name=Authentix%20Kalamazoo%20black%20(1).png "Authentix Kalamazoo black (1)")](https://www.authentixapartments.com/apartments/mi/kalamazoo/authentix-kalamazoo/) We ![heart](https://www.authentixapartments.com/hubfs/2020-Authentix/images/heart.svg) Your Pets 5295 Voyager Lane Kalamazoo MI, 49009 [269-371-7637](tel:269-284-3840) Office Hours: Monday-Friday: 9am - 6pm Saturday: 9am - 5pm Sunday: Closed [**](https://maps.app.goo.gl/mLGoWUv4gqPVVcau8) [Springs Apartments facebook](https://www.facebook.com/AuthentixKalamazoo/) [**](https://www.hud.gov/program_offices/fair_housing_equal_opp) [**](https://www.hud.gov/program_offices/fair_housing_equal_opp/disabilities/accessibilityR) [Privacy Policy](https://www.cproperties.com/privacy-policy) | [Cookie Policy](https://www.authentixapartments.com/cookies-policy) | [Terms of Use](https://www.cproperties.com/terms-of-use) | [Accessibility Statement](https://www.authentixapartments.com/accessibility-statement) Owned and managed by Continental Properties, an award-winning corporate leader and developer of apartment communities nationwide. Copyright © 2026 Authentix Apartments ```json { "@context": "https://schema.org", "@type": "ApartmentComplex", "address": { "@type": "PostalAddress", "addressLocality": "McKinney", "addressRegion": "TX", "postalCode": "75070", "streetAddress": "5960 Stacy Rd" }, "description": "With impeccable attention to detail and thoughtfully designed extras, the townhome-style apartments at Springs at McKinney offer luxury living in this great Texas city. Choose from the studio, one, two, or three bedroom apartments to find the perfect one for your needs. Our ideal location on Stacy Road puts you close to everything you need, so you can get in, out, and on with your day. Our exceptional community amenities add to the resort-like feel, including a sparkling swimming pool, a state-of-the-art fitness center, and even an on-site dog park. From your new home at Springs at McKinney, the world is yours. 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